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SERVICE AGREEMENT

Providing Quality Service one Customer at a time!

SA AUTO DETAILING SERVICE AGREEMENT

SERVICE TERMS AND CONDITIONS

AGREEMENT DETAILS

In this Service Agreement, the wording terms “San Antonio Auto Detailing” which may be referred as “SA Auto Detailing” or “we” and it will pertain to its employees, managers, & members. “You” and “your” will refer to yourself as the ”customer” or anyone acting on your behalf which includes agents, friends or family members. The Service performed on your vehicle will be referred and considered to be a “detail”, “wash”, “service” and “repair”.

SA Auto Detailing will not accept a job without a signed “Service Agreement” by the Customer.  By using any of our services, you agree to the Terms of this Agreement, without modification to you.

SERVICE FEES AND PAYMENTS

All prices and pricing on our website are there to give you, the customer an idea of the cost for each particular service and are not the “Total Cost” or final agreed upon price. All Final Cost will be provided in writing on one of our Service Orders at the time of visual inspection (good for up to 5 days as long as conditions remain the same) or upon drop-off of the Vehicle at our shop.

All Reservations and the time allocated for each service is an estimate and the actual service performed by us may vary depending on the condition of the vehicle and/or unforeseen delays. The actual service may take less or more time.

Any service requested by you will be placed in writing on one of our Service Orders. Any changes or requests must be approved in writing in person or by email before the service is performed. Any changes made in writing or verbally will not in any way affect or change the terms of this agreement.

A Non-Refundable 20.00 Deposit is required in order to reserve a time for any and all services at the time of booking whether it be in person on online. The balance is due upon completion of any and all services.

Deposits and Payments can be made in Cash, Check, Credit Card or Paypal. Checks must be made out to SA Auto Detailing.

There will be a $50.00 fee for non-sufficient funds on a check. You agree to pay the cost of a collection without limitation for reasonable fees which may include attorney fees, interest and court costs.

By signing this agreement you understand the Texas Property Code 70-001 which states that repaired vehicles may be repossessed for returned check, credit card charge backs, credit card stop payments and non-payment situations. You the customer will be responsible for any incurred expenses which can include repossession fees.

REFUNDS AND CANCELLATIONS

SA Auto Detailing Services are performed by appointment only and it is very difficult to fill an appointment within 48 hours.

  • Rescheduled appointments must be made within 48 hours of the appointment time.
  • Cancellations made will forfeit the 20.00 deposit.

Deposits for services are $20.00 to reserve appointment slot time and are non-refundable

VEHICLE STORAGE FEES

Due to the fact that our service facility has limited space, each vehicle that is dropped off a day before appointment or if a vehicle is not picked up by the end of closing hours of service appointment will be subject to $50 per day for storage fees unless it is approved and agreed upon by a manager and must be written on the service order.

LOSS OR DAMAGES

You, the owner, or renter, or borrower must obtain and maintain motor vehicle insurance coverage which includes physical damage and will not hold us, SA Auto Detailing liable for any damage to the vehicle in any event.

  • SA Auto Detailing will not be liable for incidental, consequential or punitive damage under any circumstances.
  • SA Auto Detailing will not be liable for any loss or damage due the exposure of natural elements, terrorist acts, invasion, insurrection, riot, civil war or by military or usurped power or by order of any government or governmental authority or any other circumstance beyond our control.
  • SA Auto Detailing will not be liable for any loss or damage to the vehicle, or injury to persons in or about the vehicle by reason of use or operation of the vehicle by the owner or other persons not employed by SA Auto Detailing.

FINAL COST AND FEES

We must provide each and every customer an initial, hand written Estimate or Service Order Form once the vehicle has been visually inspected by us which will provide you with a total cost and time estimate for the service requested. Our written Estimates are good for up to 5 days as long as the vehicle’s condition does not change between the time of inspection and scheduled appointment.

SERVICE QUALITY

SA Auto Detailing strives on providing you with the best customer service possible. We require that each person does a final walk through inspection of the vehicle before the vehicle leaves our premises so that we may address any possible concerns or issues that you may have. SA Auto Detailing will not be held responsible for any concerns that are not mentioned during the final inspection.

SA Auto Detailing will do our best to perform each service to the best of our knowledge, resources, time and equipment capabilities but we cannot guarantee any of our services will completely restore the vehicle to a new condition.

Depending on the service requested, you might have to sign a separate agreement which entails care information, warranties, etc., at the time of service appointment.

Service Forms Below:

VEHICLE PREPARATION

Please remove all items from the vehicle including any and all compartments. If we find any items during the service being performed, we will place the items in a plastic bag and put the bag inside of the vehicle once the service is performed. You agree to not hold SA Auto Detailing responsible for damage or loss to any item left inside or outside of the vehicle. You agree to hold SA Auto Detailing harmless for any lost or stolen property from the vehicle while in our care.

Please remove any handicap equipment and child safety seats before the service appointment. In order to perform our services, we might have to remove such items/equipment and will not be held responsible for the re-installation of handicap equipment, child safety seats and or any other aftermarket parts.

MARKETING PURPOSES

I agree that SA Auto Detailing may use photographs, images or video of me and my property with or without including my name for any lawful purpose such as publicity, illustration, advertising, website and social media content for marketing purposes only.

PRE-EXISTING CONDITIONS

SA Auto Detailing will provide you with a written order form and will take pictures of existing conditions of your vehicle. You agree to not hold SA Auto Detailing liable for any previous damages that may have occurred before dropping vehicle off at our facility.

“I hereby agree to indemnify and hold harmless SA Auto Detailing, it’s Officers, Directors, Agents, Successors, Employees and Assigns from any and all claims that I and/or any attending family or child under my guardianship, may have arising out of participation in the volunteer activities, regardless of whether such liability may arise solely out of negligence or carelessness on the part of SA Auto Detailing.” By signing this Service Agreement, you agree to hold SA Auto Detailing harmless of any damage or claims whatsoever to the vehicle, regardless of whether such damage or claims arise solely out of negligence or recklessness on the part of SA Auto Detailing while in our care.

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